IT Technical Division

The IT Technical Division is responsible for ensuring the maintenance, development and secure operations of the Organization's ICT infrastructure hosting all of WIPO's internal and outward facing business systems. The Division is also responsible for supporting the desktop infrastructure, network and IP telephony services, audio-video systems deployed in the conference halls and meeting rooms, as well as the provision of the Service Desk services.

Our activities include:

• Providing secure and highly available ICT infrastructure platforms (servers, backup, storage, database) for the Organization's critical business systems
• Providing application integration services to the different business sectors
• Supporting audio-video systems deployed in the different conference rooms and large meeting rooms
• Supporting end-user facilities such as desktops, IP telephony, e-mail, mobile and network facilities
• Providing Service Desk services