Procedural Assistance
When parties are involved in a copyright dispute, the WIPO Center can provide procedural assistance to them (Good Offices) in order to facilitate direct settlement between them or the submission of their dispute to WIPO Mediation, as an alternative to court litigation.
Request Good Offices Services
Administration of Disputes
A party that wishes to propose submitting a dispute to WIPO Mediation may submit a request to the WIPO Center by email to arbiter.mail@wipo.int, and to the other party.
The WIPO Center will then contact the parties regarding the next steps of the procedure, the fees and the appointment of the mediator. The parties are free to identify themselves a suitable candidate for such appointment. The WIPO Center is available to assist with the provision of a shortlist of qualified mediator candidates. The parties are also free to determine where they want WIPO Mediation proceedings to take place.
In its role as administering institution, the WIPO Center maintains strict neutrality and independence.
Invitation to WIPO Mediation
MCST-WIPO Panel of Mediators for Copyright and Content-related Disputes
Effective proceedings to a large extent depend on the quality of the mediator. MCST and the WIPO Center maintain an indicative Panel of Mediators with expertise in copyright and content-related rights. They can be appointed in WIPO mediations by parties but parties are also free to select mediators from outside the MCST-WIPO Panel.