Madrid System Customer Support Team
Our Madrid System Customer Support team is on hand to answer your questions, and to guide you through all our Madrid System services and transaction processes – in English, French and Spanish.
Quick tips!
Use our Madrid System online services whenever possible!
eMadrid – Centralized and secure self-service access to all the Madrid System online services and tools you need to file international trademark applications and manage international trademark registrations.
(Note: You need a WIPO Account to use some of our eMadrid services.)
Send us forms, documents and responses
If you use our Madrid System online services (eMadrid) to file your international trademark applications, and manage your registrations, then you submit documents and reply to communications – including irregularity notices – directly within those services!
Need to send us a downloadable Madrid System form? Use our document upload service under eMadrid.
Still need assistance?
Send us your questions | Need to talk to someone? Call us: +41 22 338 86 86
Support hours
Monday to Friday, 09:00–18:00 (Geneva time). Check WIPO official holidays.