PCT International Search and Preliminary Examination Guidelines

PART VII QUALITY

Chapter 21 Common Quality Framework for International Search and Preliminary Examination

4. Management of Administrative Workload

21.16 Each Authority should have in place the following minimum practices and procedures for handling search and examination requests and performing related functions such as data-entry and classification:

(i) effective control mechanisms regarding timely issue of search and examination reports to a quality standard as set by the Authority; and

(ii) appropriate control mechanisms regarding fluctuations in demand and backlog management.